Privacy Policy

Effective Date: June 29, 2026

Symptone Family (the "App") is owned and operated by Sweet Phoenix Creations Pty Ltd ("we", "us", or "our"). We are committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

1. Information We Collect

To provide our services, we may collect the following types of information:

• Personal Data: Your name, age, biological sex, email address, and profile photo when you sign up for cloud sync or create family profiles.
• Health Data: Health records you input, including medication names, dosages, schedules, dose history logs, cycle logs (periods, flow, mood, energy, symptoms), and vitals (blood pressure, glucose, temperature, etc.).
• Notification Tokens: Firebase Cloud Messaging (FCM) device registration tokens to send alerts for medication times, upcoming appointments, and caregiver alerts.

2. How We Use Your Information

We use the collected information to:

• Operate, maintain, and sync health logs across your family's connected devices.
• Schedule and deliver local and push notifications for medication reminders.
• Send caregiver notifications when a family member misses a scheduled dose.
• Provide drug info lookups and generate PDF health reports locally on your device.

3. Data Storage and Sharing

Local Storage: By default, your health logs are stored privately on your device.

Cloud Syncing: If you optionally enable Cloud Syncing, your data is securely stored on our cloud database (powered by Supabase) using industry-standard encryption. Your health data is only shared with family members you explicitly invite using your unique family invite code.

Third Parties: We do not sell, rent, or trade your personal or health data. We use Google Firebase Cloud Messaging strictly for notification delivery services.

4. User Rights and Data Deletion

You have full control over your data. You can:

• Edit or delete any profile, medication, or log record in the App at any time.
• Delete All Local Data: Clear all database records from your device via the Settings screen.
• Delete Cloud Account: You can request complete deletion of your Supabase authentication record, profile details, and all synced family health data directly inside the App's Settings screen or by contacting us at info@sweetphoenix.co.za.

5. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Sweet Phoenix Creations Pty Ltd
Email: info@sweetphoenix.co.za
Website: sweetphoenix.co.za/symptonefamily